One to One Chromebooks for 6-12th Grade
Cole Cougars 1-to-1 Chromebook Initiative
Your guide to the 2025-2026 school year deployment
Welcome, Parents & Guardians!
We are excited to continue our 1-to-1 Chromebook initiative for the upcoming 2025-2026 school year! Fort Sam Houston ISD is committed to providing every student in grades 6-12 with a Chromebook for use both at school and at home, as part of our "Connected Classroom" initiative. This program is designed to provide the best resources and opportunities to help our students achieve their highest potential and prepare them for the future.
Today's students are immersed in a technology-rich world, often engaging with digital tools and resources outside of the classroom. This constant connection provides access to real-time information and dynamic learning opportunities, which can significantly increase student motivation and engagement. Our campuses are fully wireless, empowering students to conduct research and collaborate on projects from anywhere on campus.
Chromebook Pick-up 2025
Let's Get Started
First, tell us about your student to see the correct schedule and information.
Is your student returning or new to FSHISD?
Returning Student
My child attended a FSHISD school last year.
New Student
My child is newly registered at FSHISD for the upcoming year.
1 Complete the Agreement Form
To get started, a signed Chromebook Agreement form is required for each student annually before they can receive their device. By accepting a Chromebook, students and parents agree to certain responsibilities that ensure a rich, technologically-enhanced learning environment.
Access the 2025-2026 Agreement FormNeed your student's Aeries ID? ▶
You will need your student's Aeries Student ID number to open the agreement. (This is also used in the cafeteria or to check out books) If you do not know it, please email the appropriate contact below:
- Middle School: Linda Sandoval - [email protected]
- 9th-10th Grade: Rene Diaz - [email protected]
- 11th-12th Grade: Jessica Garza - [email protected]
- Registrar: Veronica Torres - [email protected]
2 Find Your Deployment Day
Once the agreement is complete, find your designated pick-up time below. Distribution is at the TECH BUILDING from **8:00 AM to 12:00 PM**.
All newly registered students will pick up their device on the same day. If you are attending New Kids Camp you can come before or directly after camp.:
3 Prepare for Pick-Up
Here's what your student will receive during deployment:
- 💻 A Chromebook device
- 🔌 A charging cable and adapter
- 💼 A protective case (for 6th-8th grade students)
Frequently Asked Questions
What if we can't make our assigned pick-up day? ▶
No problem! There is a make-up day on **August 8th**. We will also distribute Chromebooks during the first week of school for any students who still need them.
Is there optional insurance available? ▶
**Chromebook Care & Optional Insurance:** The devices are covered under accidental damage coverage purchased by the district, but students will be assessed a $30 handling fee each time the device must be fixed. The coverage does not cover loss or theft. But, for your convenience and ease of mind, we are able to offer you an affordable insurance protection option from an outside third-party vendor for theft. If you decide to purchase insurance, you can find more information at this link: Insurance.
Is involvement in the one-to-one program required? ▶
Involvement in the one-to-one program is not required, but we highly encourage participation because Chromebooks will be used extensively in the classroom. Personal devices will not be permitted on campus. There is no initial cost to parents or guardians, but as with all school-issued materials and equipment, the student is responsible for the care of the Chromebook.
Chromebook Troubleshooting Guide
Follow these steps in order to fix most issues.
Full Reboot
Clears temporary glitches and fixes slowness or freezing. This is the most common fix!
How to do it:
- ▶
Click the time, then the Power icon ⮀.
- ▶
If frozen: Hold the Power button for 7 seconds to force shutdown.
- ▶
Wait 10 seconds, then power it back on.
Update OS
Ensures your Chromebook has the latest bug fixes and security patches from Google.
How to do it:
- ▶
Connect to Wi-Fi.
- ▶
Go to Settings ⚙️ → About ChromeOS.
- ▶
Click Check for updates.
- ▶
Restart if prompted.
Powerwash
A last resort that factory resets your device for persistent software problems.
⚠️ WARNING: DELETES LOCAL FILES
Move files from your "Downloads" folder to Google Drive FIRST!
How to do it:
- ▶
Sign out of your account.
- ▶
On the sign-in screen, press:
Ctrl + Alt + Shift + r
- ▶
Click Restart, then Powerwash.
- ▶
After setup, connect to FSH-STUDENT-SECURE WIFI.
In Need of A Repair? Follow the steps below when you have a Chromebook issue. The "Chromebook Repair Form" can be found on your launchpad with your other icons. The Technology Department will grab the device from the class you list in the ticket and find you to provide a device as soon as possible.
Filtering And Parent Support: Under the federal Children's Internet Protection Act (CIPA), the district must filter Internet access and teach online safety. At FSHISD, we take your child's security and privacy very seriously. Therefore, the District makes every effort to supervise and monitor student technology use, and we use several filtering appliances to block access to Internet content that is obscene, pornographic, and harmful to minors.
GoGuardian is the selected cloud-based content filter employed on district-issued Chromebooks. It is intended for K12 education and supports safe learning on and off campus.
Our district has granted parents & guardians access to GoGuardian Parent, a mobile app designed to provide parents/guardians insight and control over their student's online activity when on school-managed devices and accounts. For more information, click here to access the GoGuardian Parent app information.
Exciting learning opportunities await our students! If you have questions about the Connected Classroom initiative, please contact Mr. Rob Elizalde, K-12 1:1 Technology Coordinator